The ninth and twentieth chapters are completely two different things
What Smith needs to pay attention to now is that the inventory cannot fall below a certain amount.
Once the alert point is reached, it is necessary to find a way to stabilize the dealer first and deliver the goods as soon as possible.
In Chen Jianghai's view, the problem of inventory is not a big problem, and quality is the key element that he attaches the most importance to.
Bellus's most important task now is to establish a complete after-sales system like Qiuhai.
Hearing Chen Jianghai say this, Smith felt a little puzzled.
"Chen, isn't the most important thing for us right now, to expand the market?"
he asked slightly suspiciously.
Smith believes that only when the market is large enough is it necessary to establish an after-sales system.
Moreover, it is not so easy to establish a complete after-sales system in Western countries such as the United States.
First and foremost, it has to cost money, and it's a staggering amount of money.
Hearing Smith say this, Chen Jianghai smiled and said, "Dude, we can't just focus on expansion without paying attention to the market we've already captured."
If you do this, it is like a bear breaking corn in a corn field, breaking one and throwing one away, and only one or two corn is left in his hand.
When the bear is breaking corn, if he can hold a basket in his hand, the final result will be completely different.
What Jiang Hai has to do is to make this basket in advance.
The after-sales system is this basket.
As long as the after-sales system is established, Qiuhai's products have after-sales guarantee in Omi countries, then its competitiveness can at least double.
Smith seemed to understand a little bit, thought for a while and said worriedly: "Chen, it will cost a lot of money to do this, have you considered this?"
In order to gain a firm foothold in the United States, Bellus had previously spent three million to hire a team of lawyers to file a lawsuit.
After spending 60 million dollars, I asked Jackson to shoot an advertisement.
It is no exaggeration to say that such a cost is already an astronomical sum in Smith's view.
The most important task for Bellus right now is to make a profit.
What do businessmen do, isn't it just profit-seeking?
If you follow Chen Jianghai's request, Belus will not have any possibility of making a profit in the next one or two years.
The money spent in the early stage was too much, and Smith didn't know how long Bellus would have to operate to make this money back.
Chen Jianghai said calmly: "Smith, what we want to make is long-term money, not the current huge profits. The huge profits will not last long."
Regarding Chen Jianghai's remarks, Smith could only shrug his shoulders and say helplessly, "Okay, Chen, you can always say something that I don't understand at all."
Before Chen Jianghai spoke, he continued: "Although I don't understand, I know what you said makes sense."
These words are very confusing, but it can be seen that Smith is really full of trust in Chen Jianghai, and he admires it.
Otherwise, he would not have said such a thing.
Chen Jianghai patted the other party's shoulder and said, "Dude, do as I say! You will know the benefits of this decision later."
"Okay, I'll listen to you."
Then Smith showed a hint of embarrassment, and asked Chen Jianghai tangled, "Chen, how do we start this?"
Establishing a complete after-sales system is not something that can be accomplished in one or two days. It is a time-consuming task.
Smith had never done anything in this regard before, and now he can only ask Chen Jianghai for help.
"It's very simple, you can just follow the previous model of Qiuhai, start with the big city, and gradually expand to the surrounding areas. Be sure to take our service one step at a time and make our service the best!"
"Not only do we have to make it impossible for our customers to find faults, but also for our competitors to find faults."
Chen Jianghai said calmly.
Regarding the after-sales system, Qiuhai has been fully practiced.
Qiuhai's current after-sales system starts from big cities.
After more than two years, most of the provincial capital cities in the country now have Qiuhai's directly-operated stores.
Qiuhai's next goal is to find a way to sink into the market and continue to open directly-operated stores to second-tier cities.
First-tier direct-sale stores are established in big cities, second-tier cities are second-tier direct-sale stores, and so on. In the future, it will expand to the county level or even the township level, and finally firmly control the national market.
Such a top-down system can alleviate the problem of capital investment to a large extent.
At the same time, the maximum effect can be achieved in a short time.
After all, after-sales and no after-sales are completely different things.
Smith's eyes lit up, Chen Jianghai's method was indeed very practical.
"Chen, how did you come up with this method?
It's amazing! "
Smith gave a thumbs up and said with sincere admiration.
Chen Jianghai smiled slightly: "Smith, these are all things left by our ancestors."
For Chen Jianghai's answer, Smith only regarded him as modest.
Ancestor?
Did you have after sales at that time?
After asking Chen Jianghai some related questions, Smith finally had some confidence in his heart.
Seeing Smith like this, Chen Jianghai brought a pen and paper and left Chen Xiaolong's phone number to Smith.
"Smith, this is Qiuhai's after-sales manager in Huaxia.
If you have any questions in the future, you can always ask him. "
After all, Chen Jianghai smiled and handed over the phone.
Smith joked: "Chen, he is also surnamed Chen, aren't you relatives?"
Chen Jianghai nodded and said, "Man, you guessed it right, he is my cousin, and his father is my father's younger brother."
Hearing this, Smith lost his smile and asked with wide eyes, "Chen, are you serious?"
"Really, I don't need to lie to you about this."
Chen Jianghai said with a smile.
Smith gave a thumbs up and said, "Wow, Chen, your family is really amazing!"
Chen Jianghai's cousin, who can accomplish such a thing, is definitely a talent in Smith's view.
Facing such a compliment, Chen Jianghai smiled slightly and did not answer.
After a few chats, Smith bid farewell.
There is still some time before the dinner at night, and Smith wants to go back and tidy up first.
Before going to the dinner, Chen Jianghai called his family and told them not to go home for dinner, so that they didn't have to wait for him.
At the dinner party in the evening, several people talked about the customs of the two countries, and did not talk about business matters.
Jackson and the others have been in China for a while~www.mtlnovel.com~ have been working, and now they are going back to China soon, so the topic should be relaxed.
Giles is an alcoholic, but as Jackson's agent, he is even acting as an assistant at the moment. He has been busy for so many days without drinking, and he can't bear it for a long time.
Now that I have a chance, I naturally drink a lot and put on a drunken posture.
Sure enough, with the support of this kind of thinking, Giles was completely drunk before he ate half of the meal.
In this case, Chen Jianghai knew that this meal could not be eaten.