Chapter 1184 Three Guarantees

After the acid was over, the people in the eight major shopping malls suddenly thought of a problem.

Now the two competing customers are very aggressive in making promotional offers, and everyone is losing money.

But Huaqing Electric, Huaqing Electric is also losing money, but it has this final payment.

Does others pay for their losses? Maybe these power plants will be subsidized to promote the home appliances.

If you calculate this way, the final payment alone will be enough for a long time.

However, everyone has a tacit understanding of not mentioning the matter. Wouldn't it be aspirational and damaging to one's own prestige?

And now this morale is not high, if you hit it again, then you don't have to play.

So everyone pretended not to think about it, so they didn't mention it.

"Their inventory is estimated to be out of support." Someone said.

"Well, it's coming soon." Everyone can only raise this matter to comfort themselves.

"Warranty, as long as the goods sold in our eight major shopping malls, they can be repaired free of charge in any shopping mall..."

The prototype of the early "Three Guarantees" service was put forward.

It's just a warranty.

"Great."

"I have no problem here."

"no problem."

The eight major shopping malls have expressed their views, there is no problem.

The eight major shopping malls launched the warranty service the next day.

At this moment, it has attracted a lot of customers, and it is guaranteed.

Broken appliances can be repaired free of charge.

"Free maintenance, how long do you repair free of charge?" Someone asked when the buyer called in the eight major shopping malls.

"How long will it take to repair?" The staff looked at the overwhelming customers, and was speechless for a while, not knowing what to say.

Maintenance, this thing can't be said nonsense. One year of maintenance is good, three years of maintenance, good, but more than ten years, home appliances have a lifespan, and the lifespan will be reached.

How to repair, the repair is not good, or the cost of repair is too high.

"Then I will ask about it." The salesperson hurriedly went to the upper side for instructions.

I was notified this morning, saying that all shopping malls can repair it for free.

But how long is the free repair time? This matter is not clear.

The customer does not leave, just waits at the door, waiting for the result.

The news spread quickly, and free maintenance for life is impossible.

So just study it, then five years.

Five years of free maintenance, which is not bad. After all, this is a big product, even if it is not cheap, everyone is willing to buy it.

After all, five years of maintenance.

At the headquarters of Huaqing Electric Appliances, Jiang Xiaobai and Wang Chao and other senior officials of Huaqing Electric Appliances got the news early in the morning, and they are in a meeting to study countermeasures.

"There is news from over there, saying that they are asking about the warranty period." Wang Chao finished the call and reported to Jiang Xiaobai.

"Huh?" Jiang Xiaobai was taken aback, with joy on his face. There is still a chance for this matter.

"Okay, then we don't worry, wait for news from them." Jiang Xiaobai said.

"Jiang Dong, these eight major shopping malls are also very interesting. You said they still have free repairs. Can they be repaired for free?

If it is almost scrapped by then, how to repair it? "

"That is, the eight major shopping malls can really do things, free maintenance, can really speak big words, but the slogans are quite loud..."

Huaqing Electric's high-level officials said one after another, Jiang Xiaobai glanced at everyone and said nothing.

It seems that it is time to launch three packs of services, launch three packs of services to compete for customers.

Jiang Xiaobai did not speak. Although everyone was not high-sighted, they were still winking. Seeing Jiang Xiaobai not answering, the meeting room soon became quiet.

Huaqing Electric specially arranges people to stare at each other's movements in eight major shopping malls.

Of course, there are people in the eight major shopping malls watching the situation of Huaqing Electrical Appliances. The two sides are now competing so fiercely.

If you don't know what the other party is doing, that's interesting.

News came back soon, five years.

In fact, how do you put it? The three guarantees regulations were already promulgated in 1985.

It's just that it's still very vague, and everyone doesn't implement it at all.

Of course, in the past few years, it was all state-owned enterprises. Not to mention all kinds of large electrical appliances, even a small electric fan can be used for a long time.

The quality was leveraged back then, and there is no problem at all.

So no one cares about the three guarantees that are not three guarantees.

But with the development of the times, after the economic liberalization, after various private household power plants emerged, the quality became difficult to control.

So in 1995, the state clearly proposed the three guarantees service, but the specific implementation was actually after 2000.

"Five years..." Jiang Xiaobai muttered, but in fact, this time is quite suitable.

"In this way, let's call out here and implement three guarantees, including refunds, replacements, and repairs." Jiang Xiaobai said.

"Within one week, if there is no reason to return the product, if there is a quality problem within one month, it can be exchanged for free, and if there is a quality problem within five years, it will be repaired for free, and it will be repaired for life.

Suddenly quiet in the meeting room, the eight major shopping malls proposed free maintenance is enough to surprise people.

But Jiang Xiaobai actually offered three guarantees.

"Tell everyone, let everyone tell customers that within three years, our Huaqing Electric will build more than eight maintenance service points in Jinling City.

As long as it is an electrical appliance sold by our Huaqing Electrical Appliances Mall, any store can be used.

Within three years, we will build more than 15 repair service stores in Jiangsu Province, and repairs can be carried out in any store in the province..."

As the home appliance industry continues to expose quality problems, customers will be more and more concerned about after-sales service issues.

So repair service stores will be another important magic weapon for Huaqing Electric to compete in the future.

"Dong Jiang, are we doing this for competition or..." Wang Chao raised his head and asked.

"You said it yourself, Superzi, take a long-term view. Don't be limited to the province of Jiangsu. In the future, our market will be the whole country..."

Jiang Xiaobai's painstaking teachings.

"Okay, I understand. I'll do it now." Wang Chao nodded, then looked at everyone: "Go now, follow Jiang Dong's instructions, immediately designate the relevant bills, and then announce the news to all customers. .

Immediately contact the advertising company, make a banner, and hang it up in front of the headquarters and various stores for me.

Notify all stores. All stores under the name of Huaqing Electric will follow this policy. Customers who sold out the previous two days also follow this policy...

Contacted the newspaper to quickly advertise this three-guarantee policy of Huaqing Electric..."

Wang Chao is here, one by one, Jiang Xiaobai has already got up and left, he is only responsible for the general direction.

(End of this chapter)