Chapter 920 Where is the problem

"This is my pennant!"

"And mine!"

"mine!"

Seeing that Fang Junming took out the pennant, the rest of the people also gathered.

Seeing this, Yue Hongsheng quickly called the security guard over and solemnly took over the pennants.

Looking at the sincere and grateful people, Yue Hongsheng sighed inwardly.

He now understands a little bit what Chen Jianghai meant when he said that enterprises should give back to the society.

Yue Hongsheng looked at these people, unable to say a word for a long time.

In the end, Yue Hongsheng bowed deeply and expressed his gratitude to everyone on behalf of Qiuhai.

When Chen Jianghai came to the company, Fang Junming and the others had already left.

Originally, Fang Junming wanted to thank Chen Jianghai personally and said he would wait for Chen Jianghai to come.

Yue Hongsheng finally persuaded him to leave.

He knew that the big boss was relatively low-key and didn't want to make a splash.

The disappointed Fang Junming finally nodded and left.

It is always a pity not to thank Chen Jianghai in person.

He could only pray silently in his heart: I hope the good people live in peace.

On the weekend, Chen Jianghai, who was resting at home, received a call from his second uncle, Chen Congjun.

As soon as the call was connected, Chen Congjun's tone was very distressed, "Jiang Hai, you have to help my second uncle."

"Second uncle, what happened?"

Chen Jianghai asked curiously.

Chen Congjun hurriedly said, "Jiang Hai, according to what you said, I opened the farmhouse in advance, but this business is not very good!"

Speaking of this, Chen Congjun couldn't even mention how uncomfortable he was.

Bad business means losing money, and now the villagers have some opinions on him.

Before, many people wanted to know what kind of fame this farmhouse in Chenjia Village could come up with.

Seeing this now, I'm all watching Chen Congjun's jokes.

How can the strong Chen Congjun endure this, secretly determined to do it well.

Of course, he also has self-knowledge, knowing that he can't solve this problem by himself.

If you want to solve this problem, you can only come to Chen Jianghai.

This nephew of his own is smart and has many methods, and it is a project he supported with perseverance before, so he can definitely come up with a good way to help solve this problem.

Hearing this, Chen Jianghai frowned slightly.

It shouldn't be!

In the past two years, people's living standards have been getting better and better. In the form of farmhouse entertainment, the business should not be too bad.

"Second uncle, don't worry, tell me the situation first."

Chen Jianghai followed and comforted.

Chen Congjun sighed lightly, and then talked about the situation during this period of time.

After all, the farmhouse has been operating for two or three months.

The maturity period of crayfish is usually in July and August, which is the best time to open.

After the opening, many people came over at first.

The purpose of their visit is also very simple, just to see the hometown of the richest man Chen Jianghai.

At the same time, I heard that there is food, drink, and play here, so naturally I want to come and see it.

At first, the guests felt very fresh, and the number of people who came was really large.

But after a while, the number of visitors gradually decreased.

Up to now, there are only a few people coming every month, and the business is getting more and more miserable.

After listening to what Chen Congjun said, Chen Jianghai couldn't figure it out for a while, what the problem was.

After thinking about it, he asked, "Second uncle, how do you usually receive guests?"

Hearing Chen Jianghai's question, Chen Congjun asked in confusion: "Just bring them in directly, how do we receive them?"

Chen Jianghai was dumbfounded when he heard it. He could roughly guess where the problem was.

"Second uncle, people are here for consumption. If you don't do a good job in your reception, why would they come back?"

Chen Jianghai said helplessly.

Chen Congjun hurriedly asked, "Then how to receive it?"

"It's very simple, first introduce them to the farmhouse, and then tell them what to play.

It's really not good, you can also let people take them to play. "

Chen Jianghai explained.

In a place like a farmhouse, Chenjia Village can now be said to be the first person to eat crabs.

Many people have never played this thing, and naturally don't know how to play it to be fun.

At this time, the staff of the farmhouse should play this role and teach consumers how to play.

If not, the result will be the same as it is now, and not many people will come again.

If there is no one to lead, tourists can only order a crayfish to eat at the end.

As for other things, they don't know how to play, and they can't find anyone to ask.

Tourists don't need to run this far if they just eat crayfish.

Now Haidilao's crayfish is the best. Those who want to eat crayfish go to Haidilao, and they can eat other things by the way.

The farmhouse's fruit trees and poultry are not ready yet. Of course, it is not cost-effective to travel so far to eat a crayfish alone.

To attract enough guests, the farmhouse must have many supporting facilities and activities.

Knowing the crux, Chen Jianghai also knew how to solve it.

The solution is also very simple, that is, select a few young people to come out and give them a good training.

The content of the training is about eating, drinking and having fun at the farmhouse.

Whenever tourists ask, they have to answer right away.

With a sense of experience, tourists feel that the money is worth it, then they will consider it again next time.

The more you come, the more word of mouth comes out.

At that time, when the area is ten or ten and one hundred, the business will be done.

"Jiang Hai, I know what to do, I'll do it now."

After listening to Chen Jianghai's explanation, Chen Congjun finally understood where the problem was, and immediately said.

Chen Jianghai said with a smile: "Second uncle, you have to remember one thing, that farmhouse is a service industry after all, and the service must be done well."

"Serve?"

Chen Congjun was stunned: "Isn't it enough to train a few young people to come out?

Why are you talking about this service? "

Chen Jianghai smiled slightly, without any impatience, and talked to Chen Congjun about service.

It's like having two restaurants, one restaurant's food tastes good, the other a little bit worse.

In terms of service, restaurants with good taste never care, thinking that the restaurant just needs to prepare the food well.

Customers feel that the hygiene in the store is poor, but it cannot be changed.

If guests want to drink tea, they have to pour water themselves.

Guests feel the weather is hot, but there is no air conditioning.

With these experiences, guests will definitely not eat in this restaurant again next time.

As for the store with a slightly worse taste, no matter what the customers say, they will keep it in their hearts.

As soon as the guest came in and felt thirsty, a waiter immediately brought the water up.

When the customer wants to order, the waiter immediately recommends the special dishes in the store to him

With a good experience, customers will choose this store next time.

After listening to Chen Jianghai's words, Chen Congjun said worriedly: "Jianghai, do you think the guests will not come back to us because of the previous events?"

Chen Congjun's worry was somewhat justified.

With the previous bad experience, the possibility of guests willing to come back will be much smaller.