At Xue s.h.i.+pping…

Chen Linyun was catching up in signing various doc.u.ments that were piled up on his desk. Every single day, he tried to drop by at the office just to sign these doc.u.ments, or have them delivered to the hospital via Butler Lee.

It's actually easy to sign, but the burden comes AFTER signing those doc.u.ments. Affixing one's signature, especially at Chen Linyun's level as the OIC, meant his involvement or approval in that transaction.

The accountability of that transaction fell on his shoulder once the doc.u.ment is signed.

Therefore, Chen Linyun took time to read through, ask questions and study thoroughly each of the doc.u.ments that needed his signature. Being the a.n.a.lytical type that he was, he wanted to know every story behind each doc.u.ment – for what, why, how much?

He asked lots of question such as…

"Why do we need it?"

"Is there a budget for it?"

"Is this strategy the best? If it is, how can you validate it? What are the other options?"

"Where are the supporting doc.u.ments?"

"How did you come up with these values, this decision? What are the a.s.sumptions taken?"

The list went on and on.

In the end, the directors, the managers, and down the line, as well as the other business units, grew tired and exhausted with him. He was extremely particular with details.

However, they were appreciative of his efforts because it meant that he was taking the time to learn everything and be on-board in everything. And, as fast as he could, he learned the business well.

The norm would be for the top leader to be looking at the whole picture only and not delve into minor, specific, day-to-day details of the business. They were instead interested in profitability and growth.

In the case of Chen Linyun, he wanted to understand every aspect of it, to the last detail. In the process, the inefficiencies were made known to him.

The next step became apparent – addressing inefficiencies.

When finally, the growth in the market had been secured, and the external factors were taken care of, Chen Linyun's next step for process improvement was to look internally, into the processes of Xue s.h.i.+pping. As he learned the technicalities of s.h.i.+pping, as well as how things work, he also began giving inputs and feedbacks, into the company procedures and policies. Being the OIC, certainly, he had the power to change whatever he deemed unnecessary or overly rated.

Change had come to Xue s.h.i.+pping in the persona of Chen Linyun. It was like the company was facing a total makeover.

Not that he wanted to change everything, but there's a burning intention deep in his heart and soul to set things right and optimize. What had been good and okay already might still be better. What's rotting silently in a corner might still be salvaged, but if not, they might as well review the option of replacement. Some technologies might already be obsolete and must be updated with the latest trend.

Of course, Chen Linyun acknowledged the fact that the old, traditional and ancestral ways of running the business still has its own advantage. "I am not here to flip the whole company upside down. I'm here to make the company stronger." He clarified one time in one of the meetings.

Of course, when there are changes, adjustments are inevitable.

In every change that he implemented, Chen Linyun always made sure to discuss it with everyone involved, for a consensus. Consequently, most, if not all, were starting to love the leaders.h.i.+p under Chen Linyun because employees' opinions matter while improvements are underway.

In the end, although the employees were tired and exhausted, it was clear that they somehow felt that every effort they took was definitely worth it because they became more optimistic, and closer to a better and brighter future ahead.