Chapter 1696: Consequences

Translator: EndlessFantasy Translation Editor: EndlessFantasy Translation

Upon hearing that there was a case to deal with, Zhang Peng and Zhang Zixin were a little excited. They quickly picked up the clothes from the hangers and prepared to go out with Zhang Demin to investigate.

Brother Zhang, what case is this?

The party involved bought a Tesla, and after driving less than 200 kilometers, the brakes failed. When she sought help from the 4S dealers.h.i.+p, the shop claimed it was due to improper operation by the owner. After several unsuccessful negotiations, she called the police.

Isnt this a case of the dealers.h.i.+p bullying the customer? To blame brake failure on the owners mishandling? Zhang Peng said angrily.

Thats true. Lets go over and take a look.

Okay.

After tidying up, the four of them drove toward the Tesla 4S shop.

As soon as they arrived at the entrance of the shop, they saw a woman sitting on the roof of a car.

There was even a banner hanging on the car.

Tesla doesnt act, brakes fail, s.h.i.+rks responsibility, dont buy their car!

Lin Yi glanced at the person in question and saw that she was a woman in her thirties.

She was very good-looking. Her hair was tied up behind her head, and she was wearing blue tight-fitting jeans that wrapped her legs perfectly.

She was a young married woman who looked quite pleasing to the eye.

However, she looked a little disheveled now and lacked a proper demeanor.

When Lin Yi and the others arrived, a large group of people had surrounded the shop.

Moreover, the security guard had a physical conflict with the female car owner and tried to pull her down.

Beside the car, there were several salespeople from the dealers.h.i.+p, dressed in suits, but they were standing aloof and even speaking rudely, with an air of arrogance.

Dont move!

Zhang Peng shouted and stopped the security guard.

Seeing the police arrive, the people around them automatically dispersed.

Zhang Demin said to the woman sitting on the roof of the car,

Come down first. If theres any problem, well solve it for you. You wont be able to solve it sitting on the car.

The woman looked less guarded when she saw the police. She climbed off the car.

Officer, I have come here three times already, but each time they just say it needs to be inspected and then ask me to go back and wait for news. Theyve been dragging this on for weeks, and its been almost two months now. Now theyre saying its due to my improper handling, which is just bullying me, the woman lamented tearfully.

Hearing this, the surrounding people pointed and criticized Teslas actions.

This kind of behavior was indeed a little too much.

Ill get in the car and take a look, Lin Yi said, Let me see whats wrong.

Okay.

After playing with modified cars for two years, Lin Yis understanding of cars had reached the point of perfection.

If there was a problem, he would be able to discover it immediately.

Seeing Lin Yi get into the car, the surrounding people retreated. No one dared to stand around and get in the way.

If he could not stop in time, they would be in danger.

After starting the car, Lin Yi stepped on the brakes twice. There was a strange sound coming from inside, and it even felt like he was bouncing.

Generally speaking, as long as the ABS system was not triggered, the car would not feel this way.

Then, Lin Yi drove more than ten meters forward and backward. The brakes did not feel good.

However, ordinary drivers would not be able to discover it.

Then, Lin Yi parked the car and said to Zhang Demin,

Theres something wrong with the brakes.

Officer, as you can see, Im not being unreasonable. Theres indeed a problem, the woman said.

Dont be anxious. Were here. Well definitely give you an explanation, Zhang Demin comforted her. Then, he looked at the security guard and said,

Wheres the person in charge.

h.e.l.lo, police officer. Im the technical director of the 4S shop. If theres anything, you can talk to me.

Unexpectedly, the technical director was a blond, blue-eyed foreigner.

His expression was very calm, and he seemingly did not take this matter to heart.

Lin Yi glanced at the work pa.s.s on his chest. His name was Mark, and as he said, he was indeed the technical director here.

Can you take full responsibility for this matter? Zhang Demin asked.

Mark smiled awkwardly. 1 cant take responsibility for this, but I can cooperate with you.

Then find someone who can take responsibility.

Theres only one manager in our shop, but hes out. The rest of the team are in sales, so no one can take charge of this. We can negotiate if theres a problem. 111 pa.s.s on the details to the manager when he gets back.

Mark had been working in Huaxia for three years. He could be said to be half a Huaxian.

This kind of thing had happened in the shop before, so he was very experienced.

If this dragged on, it wouldnt be long before the other party became exhausted and wouldnt pursue this matter anymore.

Slowly, it would die down.

Zhang Demin glared at them. Are you trying to play dumb with me? Youve been negotiating for so long, and youre still not giving her an explanation. I think youre trying to stall for time.

No, our manager went out for a meeting and hasnt returned yet. Mark smiled and said.

Moreover, as a globally-renowned car company, we will be responsible for our products. If its our responsibility, we wont refuse.

Zhang Demin frowned. If their person-in-charge was not around, this matter would not be easy to handle.

Officers, dont listen to him. Hes obviously lying.

The female owner said,

He always says that every time 1 come. Hes just trying to brush you off.

Let me tell you, dont slander us. A shop as big as ours wont do such a thing, a salesperson said.

Lin Yi looked at the person who spoke and felt that this salesperson should be the person who sold the car back then. Otherwise, there was no need for him to get involved.

Zhang Demin did not say anything else. He stood aside alone as if he was thinking about how to deal with this matter.

Brother Zhang, they are obviously bullying the customers. We have to deal with it seriously! Zhang Peng said.

They are bullying her too badly.

I think we should arrest them! Zhang Zixin said.

The two of them had just entered the industry and their heads were a little hot. Thus, their approaches were also a little radical.

Its obvious that you didnt pay attention in cla.s.s when you were in school, Zhang Demin said.

This is a civil dispute. We have no right to arrest them, nor do we have a reason to.

But in this matter, its clearly their fault! Zhang Zixin said.

This matter should be handled jointly by the Consumer a.s.sociation, the Bureau of Industry and Commerce, and the Quality Inspection Department. Our role is mainly to coordinate.

All

Lin Yi felt that Zhang Demin, who was in his forties and still dealing with such frustrating issues while maintaining a head of s.h.i.+ny, black hair, was truly blessed by nature.

Brother Lin, youre full of ideas, do you have any good solutions? We cant let the public suffer, Zhang Zixin said.

Ill try.

Lin Yi looked at Mark.

You just said that your person-in-charge went out for a meeting.

Yes, you can go back and wait for him, Mark said.

When our supervisor returns, someone will inform you to come over..